Westfield announces trash/recycling public survey results

The City of Westfield announced the results of their residential citywide public trash and recycling survey.  The City of Westfield created the survey so that both Ray’s Trash Service and the City can gather necessary feedback to improve services to the residents.  The citywide trash and recycling program was initiated Jan. 1.

The overall results of the survey were extremely positive.  Prior to this trash program, only 25 percent of Westfield residents recycled.  The survey results reveal that currently 97 percent of residents who took the survey are recycling at least once a month, and 79 percent of those are recycling each week.  The survey also reveals that 92 percent of responders are satisfied with their service. 

The city of Westfield negotiated with Ray’s Trash Service and decided on an $11 monthly fee for three years for all residential households.  The survey results stated that 84 percent of responders are satisfied with the current $11 fee for their weekly trash and recycling service.  “We are extremely pleased with the survey results,” says Westfield Mayor Andy Cook.  “We work daily with Ray’s to maintain a high level of customer service and satisfaction and I’m thrilled to hear that residents are pleased."

The survey consisted of nine questions and the complete survey results are posted on the city's Web site at www.westfield.in.gov.